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  • $70.00
    Credits
    Ongoing Activity

    Achieving Goals through Perseverance and Resilience

    Skillsoft Corporation

    Obstacles and setbacks can get in the way of your goals. Few things are as frustrating as watching your best-laid plans fall to pieces and go off track. To succeed, you must adapt, keep your focus, ...

  • $70.00
    Credits
    Ongoing Activity

    Basic Accounting Principles and Framework - fin_03_a01_bs_enus

    Skillsoft Corporation

    Accounting and finance are the universal languages of business, and their functions form the core of most organizations. The accounting function sets up the bookkeeping system, monitors it, prepares ...

  • $70.00
    Credits
    Ongoing Activity

    Bouncing Back with Perseverance and Resilience

    Skillsoft Corporation

    No matter what your current project, success is never guaranteed. Sometimes, you may fail. To achieve your goals when this happens, you need the ability to bounce back, regain your focus, and take ...

  • $70.00
    Credits
    Ongoing Activity

    Business Planning Essentials: Performing Key Analyses- stgy_10_a02_bs_enus

    Skillsoft Corporation

    Business plans are created for many different reasons – to get funding for a project, to evaluate future growth, or to fulfill strategic initiatives. But many plans go out of date before they're even ...

  • $70.00
    Credits
    Ongoing Activity

    Business Planning Essentials: Preparing a Business Plan - stgy_10_a01_bs_enus

    Skillsoft Corporation

    Anyone who wants to gain support for an idea or initiative needs a well-prepared business plan. A business plan is like a road map that helps you clearly see the opportunities and obstacles you'll ...

  • $70.00
    Credits
    Ongoing Activity

    Business Planning Essentials: Preparing for Implementation- stgy_10_a03_bs_enus

    Skillsoft Corporation

    One of the most difficult aspects of business planning is moving from strategic thinking to action. This course describes activities that help coordinate the implementation of business plans, ...

  • $70.00
    Credits
    Ongoing Activity

    Customer Advocacy: Communicating to Build Trusting Customer Relationships

    Skillsoft Corporation

    Customer advocacy is an approach to customer management that seeks to generate exceptional value for customers by focusing on their success. At a time when customers have more power than ever, ...

  • N/A
    Credits
    Ongoing Activity

    Customer Advocacy: Enhancing the Customer Experience - cust_11_a02_bs_enus

    Skillsoft Corporation

    Providing customers with a valuable experience each time they interact with your organization is a hallmark of effective customer advocacy. But many customer experiences are forgettable because ...

  • $70.00
    Credits
    Ongoing Activity

    Customer Advocacy: Supporting Customer Advocacy

    Skillsoft Corporation

    The success of customer advocacy efforts is directly related to an organization's ability to not only meet but also exceed customer expectations at every point of contact. This requires a ...

  • $70.00
    Credits
    Ongoing Activity

    Developing a Code of Ethical Conduct

    Skillsoft Corporation

    Become a better employee by understanding that honouring shared values and beliefs will gain you a reputation for being responsible, fair, honest, and respectful. These are essential qualities for ...

  • $70.00
    Credits
    Ongoing Activity

    Developing Character for Perseverance and Resilience

    Skillsoft Corporation

    Some people seem to rise effortlessly through the ranks of the organization. You might equate this success with natural ability, talent, and business acumen. However, there's often another story ...

  • $70.00
    Credits
    Ongoing Activity

    Ethical Decision-making in the Workplace

    Skillsoft Corporation

    How do you go about making the best ethical decision possible? Sometimes there are gray areas between what is right and what is wrong. Do you have the tools necessary to ethically lead you in your ...

  • $140.00
    Credits
    Ongoing Activity

    Goals and Setting Goals

    Skillsoft Corporation

  • $70.00
    Credits
    Ongoing Activity

    Identifying and Managing Customer Expectations

    Skillsoft Corporation

    Understanding your customers' expectations and behaviours is essential to implementing a successful customer-focused service approach. But how do you get to the core of what your customers truly ...

  • N/A
    Credits
    Ongoing Activity

    Interpersonal Communication: Being Approachable

    Skillsoft Corporation

    Walking into a meeting surrounded by unknown faces, going to conferences, attending work events, starting a new job, and even going to social gatherings can be daunting, especially if you don't know ...

Showing 1 - 15 of 40 total records